Terms of service

By accessing or using the services provided by WatchtowerAI, Inc. (“WatchtowerAI”, “we”, “our”, or “us”), including all associated applications, websites, APIs, and other features (collectively, the “Service”), you (“Customer”, “you”, or “your”) agree to be bound by these Terms of Service (“Terms”).

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. If you do not agree to these Terms, do not access or use the Service.

You must be at least 18 years old to use the Service. The Service is intended for business and professional use only. By using the Service, you affirm that you are not barred from doing so under applicable laws.

WatchtowerAI provides cloud-based software services for enterprise users, enabling monitoring, analytics, and automation workflows for security and compliance operations. Features and functionalities may evolve over time, and WatchtowerAI reserves the right to modify or discontinue any part of the Service at any time, with or without notice.

You may need to register for an account to access parts of the Service. You agree to provide accurate, current, and complete information during registration and to keep your account information up-to-date. You are responsible for safeguarding your account credentials and for all activity under your account.

5.1 License Grant

Subject to these Terms, WatchtowerAI grants you a non-exclusive, non-transferable, limited license to use the Service for your internal business operations.

5.2 Restrictions

You agree not to:

• Reverse engineer, decompile, or attempt to discover the source code of the Service.
• Use the Service for unlawful purposes or in violation of applicable laws.
• Use the Service to develop a competing product or service.
• Interfere with or disrupt the integrity or performance of the Service.

Fees for the Service will be outlined in a separate written agreement, order form, or pricing plan. You agree to pay all applicable fees in accordance with the agreed terms. Unless otherwise stated, all payments are non-refundable. Late payments may result in suspension or termination of access to the Service.

We collect and process data in accordance with our Privacy Policy. You retain all rights to your data submitted to the Service ( “Customer Data”). By using the Service, you grant WatchtowerAI a limited license to process Customer Data solely to provide and improve the Service.

You acknowledge that WatchtowerAI may collect anonymized and aggregated usage data for analytics, benchmarking, and improvement purposes.

Each party agrees to maintain the confidentiality of non-public, proprietary information disclosed by the other party that is designated as confidential or should reasonably be understood to be confidential. This obligation survives the termination of the Terms.

These Terms remain in effect while you use the Service. You may terminate at any time by ceasing use of the Service. WatchtowerAI may suspend or terminate your access to the Service at any time for violation of these Terms or other misuse.

Upon termination, your access to the Service will be revoked and any data stored may be deleted according to our data retention policies, except where otherwise required by law.

The Service is provided “as is” and “as available” without warranties of any kind, either express or implied. WatchtowerAI disclaims all warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free.

To the fullest extent permitted by law, in no event shall WatchtowerAI be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenues, data, or use, whether in an action in contract or tort, even if we have been advised of the possibility of such damages. Our total liability for any claim arising out of or related to these Terms or the Service will not exceed the amount you paid for the Service in the 12 months preceding the claim.

You agree to indemnify, defend, and hold harmless WatchtowerAI, its affiliates, and its personnel from and against all claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your use of the Service, your violation of these Terms, or your violation of any rights of another.

We reserve the right to modify these Terms at any time. If we make material changes, we will provide notice (such as posting on our website or sending an email). Continued use of the Service after such changes constitutes your acceptance of the revised Terms.

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. Any disputes shall be resolved in the courts located in Atlanta, Georgia, unless otherwise agreed in writing.

These Terms constitute the entire agreement between you and WatchtowerAI regarding the Service and supersede all prior or contemporaneous agreements. If any provision is found to be unenforceable, the remaining provisions will remain in full force and effect. The failure to enforce any right or provision will not constitute a waiver.

Please contact us at [email protected] with any questions about these Terms.